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Home > Services > Remote Technical Support


Remote Technical Support
 Sasken provides a centralized remote support to the network equipment manufactures on a 24/7 basis.

The services include,

  • 24 x 7 Remote center offering technical product support
  • Fault management and customer specific process resolution
  • Remote support for configuration / integration issues
  • Assistance in roll out of software releases, patches
  • Handling critical hardware issues
  • Field engineering support
  • Monitoring network performance parameters
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