IT Infrastructure Support

Sasken Network Engineering Ltd provides IT infrastructure Support Services to corporates that include services ranging from simple desktop support services all the way up to managing end-to-end infrastructure support services to enable our customers focus on their core activities. SNEL’s systems are well tuned to work with the customer teams to understand the customers business requirements and the technology requirements, analyse and map the requirements on various performance indicator parameters, put together an IT strategy to perfectly fit the needs of the customer, implement the necessary infrastructure and own end-to-end management of the infrastructure maintenance activities. Our service delivery mechanisms are designed in such a way that the implemented infrastructure and policies will be aligned to the customer’s business goals as well as demonstrate the reduction in total cost of operations.

We provide a wide range of services for IT Infrastructure management such as

  • Desktop Management
    • Helpdesk Services
    • Technical Support Services
  • Enterprise Mobility
  • IT Datacenter management
    • Server and OS Administration Services
    • Storage, Backup & Restore Management Services
    • Database Management Services
    • Mail management
    • Messaging Services
  • Information Security Management
  • Network Management Services
    • LAN
    • WAN
  • Application Management Services
  • Consultative Services
  • Operational Management
    • Asset Management Services
    • Vendor Management Services